Phil can deliver keynotes, webinars, and half day seminars on the importance of creating and building relationships in:
- Customer Service
- Employee Engagement
- New “social” media (a.k.a. Web 2.0)
Phil can also work with your leaders to develop and implement meaningful customer service metrics that focus on increasing profitability by improving employee and customer satisfaction.
Phil also can work with your organization to create a plan for better customer engagement using new “social” media (some know this as Web 2.0)
Phil’s most requested topic is:
Make a PLAN and Make It Great!
4 key points in this speech:
P – Purpose, find your purpose
L – Learning, never stop learning
A – Attitude, choose your attitude for best success
N – Network, who do you know, and who knows you (and learn how to use new media to connect)
Review slides from Make a PLAN and Make It Great
Contact Phil today to work with you to create and deepen relationships with your organization, your people, and your customers!